Shipping Policy

Shipping Policy

Processing Time

All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping: 5-7 business days, $4.99 for orders under $50 (Free for orders over $50)
  • Express Shipping: 2-3 business days, $9.99
  • Overnight Shipping: Next business day, $19.99 (orders must be placed before 1 PM EST)

International Shipping

We currently ship to the following countries:

  • Canada (5-10 business days)
  • United Kingdom (7-14 business days)
  • Australia (10-15 business days)
  • European Union (7-14 business days)

International shipping rates are calculated at checkout based on destination and package weight.

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update in the carrier's system.

Shipping Delays

Please note that shipping may be delayed during peak holiday seasons or due to unforeseen circumstances such as extreme weather events or carrier delays. We appreciate your understanding.

Shipping Policy

Quality Assurance & Processing

Every ZEKINZ order undergoes rigorous quality inspection to ensure excellence. Processing takes 1 to 3 business days from order confirmation. You'll receive a shipment notification once your order leaves our facility.

Standard Insured US Shipping

We provide Standard Insured Shipping to all US addresses, delivering within 7 to 12 business days. Your package is fully insured throughout transit, reflecting our commitment to your satisfaction and peace of mind.

Tracking & Updates

Upon shipment, you'll receive a tracking number via email. Allow 24 to 48 hours for tracking information to populate in the carrier's system.

Our Promise

We prioritize careful handling and timely delivery because your ZEKINZ experience matters. Should you have any questions about your shipment, our customer service team is here to assist.